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Rob Eagar

Marketing expertise to spread your message like wildfire.

Monday Morning Marketing Tip – January 31, 2011

Rob Eagar’s Monday Morning Marketing Tip

is written to help authors, publishers, and organizations
spread their message like wildfire.


This week’s focus:

My wife and I recently attended a performance by the Blue Man Group. It was an enjoyable evening that combined music, comedy, and multi-media into a sensory experience. However, as we discussed the event driving back home, we both agreed that the performance suffered from one issue…too much downtime.

There were too many instances during the show where a sense of dead space and lack of energy occurred for several minutes. For example, sometimes it seemed to take too long to change out set pieces on the stage. Other times, the actors took too long to comb the audience for a volunteer. This downtime made the show occasionally lose momentum. When you’re paying high ticket prices for an event of this caliber, that kind of downtime can leave a bad taste.

How does this issue apply to you and me? Be careful to avoid creating unnecessary downtime when people interact with your message, such as a book, product, or service. For instance, if you’re an author, examine if your book has parts where the material loses momentum for several pages. Do you keep readers riveted with suspense or value-laden information? If you’re a business owner, does it takes too long for customers to find a particular product online or in your store? If you provide a service, do you make your clients walk through unnecessary steps that break their momentum? In rare situations when downtime is inevitable, make your customers aware so that their expectations can be adjusted.

You have more power than you think over a customer’s experience with your message. If you want to create a marketing wildfire, you’ve got to keep the flame stoked or it will burnout. Likewise, once you’ve got people engaged, keep the momentum strong by avoiding unnecessary downtime and keeping them focused on your value.

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© Rob Eagar 2011. All rights reserved.

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About Rob Eagar

Rob Eagar is the founder of WildFire Marketing, a consulting practice that helps authors and publishers sell more books and spread their message like wildfire. He is one of the rare consultants to help both fiction and nonfiction books hit The New York Times bestsellers list. Rob has consulted with numerous publishers and trained over 1,000 authors. He is the creator of The Author's Guide Series, a comprehensive collection of resources that teaches authors how to sell more books. Find out more at: WildFire Marketing and follow Rob on Twitter.

Comments

  1. Courtney (Women Living Well) says

    I just got this post in my inbox and I had to come over and tell you thank you for your weekly updates!

    I don't have a book but I have a blog where I get over 50,000 visitors a month. I love reading your thoughts and trying to apply them to my blog to make it better!

    Thank you!
    Courtney

    http://www.womenlivingwell-courtney.blogspot.com